Privacy policy

Last updated: 3 October 2026

At Tinylittle (“we”, “our”, or “us”), accessible at https://tinylittle.in/, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy, subject to your rights under applicable law.

1. Information We Collect

We may collect the following categories of information:

Personal and Contact Information

  • Name

  • Email address

  • Mobile number

  • Billing and shipping address

  • PIN code and delivery details

Order and Transaction Information

  • Products purchased, order history, and order status

  • Payment status and transaction references

  • Cash on Delivery (COD) order details

  • Return, exchange, refund, and customer support records

We do not intend to collect or store your complete payment card details or UPI PINs. Payment information is handled by the relevant payment service provider.

Technical and Usage Information

  • IP address and browser or device information

  • Website activity, pages viewed, and interactions

  • Cookies and similar technologies

  • Information used to understand website performance and improve the shopping experience

Communications

  • Information you provide when contacting our customer support team, subscribing to updates, or participating in promotions.

2. How We Use Your Information

We use your information for purposes including:

  • Processing, confirming, and delivering orders.

  • Verifying COD orders and preventing fraudulent transactions.

  • Processing payments, returns, exchanges, cancellations, and refunds.

  • Providing order confirmations, shipping updates, and customer support.

  • Improving our website, product selection, and shopping experience.

  • Sending promotional communications where permitted by law and subject to your preferences.

  • Maintaining business records and complying with applicable legal obligations.

  • Detecting suspicious activity and protecting our customers and business.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential store features, remember preferences, maintain shopping carts, understand website usage, and support advertising or analytics where enabled.

You can manage cookies through your browser settings and, where available, our website's cookie preferences. Disabling certain cookies may affect website functionality.

4. Shopify and Third-Party Service Providers

Tinylittle operates on Shopify, which provides the e-commerce platform used to offer our products and process orders.

We may share relevant information with service providers that help us operate our store, including:

  • Payment gateways and payment processors.

  • Courier and logistics partners.

  • Order management and customer support services.

  • Website analytics and marketing providers, where enabled.

  • Fraud prevention and security services.

  • Professional advisers and authorities where legally required.

These providers may process information according to their own privacy policies and contractual obligations. Information may be processed or stored outside India depending on the services used, subject to applicable law.

We do not sell customers’ personal information to third parties in exchange for money.

5. Payments and Cash on Delivery

For prepaid orders, payments are processed through the payment methods made available at checkout. Relevant transaction information may be shared with payment providers to complete and verify transactions.

For COD orders, we may use your name, mobile number, address, and order details to verify the order, coordinate delivery, and reduce fraudulent or unsuccessful deliveries.

Please do not share your passwords, OTPs, UPI PINs, or other confidential payment credentials with anyone claiming to represent Tinylittle.

6. Marketing Communications

If you subscribe to our promotional communications or otherwise provide the required permission, we may send updates about new collections, offers, discounts, and promotions.

You can unsubscribe from marketing emails using the unsubscribe link, where provided, or contact us to update your preferences. Essential transactional messages, such as order and delivery updates, may still be sent when necessary to fulfil your order.

7. Sharing and Disclosure of Information

We disclose personal information only as reasonably necessary for the purposes described in this policy, including:

  • Fulfilling and delivering orders.

  • Processing payments and refunds.

  • Providing services through our technology and logistics partners.

  • Complying with applicable laws, court orders, or lawful government requests.

  • Protecting the rights, security, and property of Tinylittle and our customers.

  • Completing a business transfer or restructuring, where legally permitted.

Where required, we take appropriate steps to ensure that information is handled in accordance with applicable privacy and data protection requirements.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business and tax records, resolve disputes, prevent fraud, and meet legal obligations.

When information is no longer required, we will take appropriate steps to delete it or anonymise it, subject to applicable legal retention requirements.

9. Data Security

We use reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information relating to you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information where permitted by law.

  • Withdraw consent for processing based on consent.

  • Opt out of promotional communications.

  • Raise a privacy-related grievance or complaint.

To exercise these rights, contact us using the details below. We may need to verify your identity before acting on a request. Certain information may need to be retained where required by law.

11. Children's Privacy

Tinylittle sells clothing for children, but our website and online purchasing services are intended to be used by adults, including parents and legal guardians.

We do not knowingly seek to collect children's personal information directly for independent purchases. Parents or legal guardians who believe a child has provided personal information to us may contact us to request appropriate action, subject to applicable law.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites.

We encourage you to review the relevant privacy policies before sharing personal information with third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, service providers, or legal requirements.

Any updated version will be published on this page with a revised “Last updated” date. We encourage you to review this page periodically.

14. Contact and Privacy Grievances

For questions, requests, or complaints concerning this Privacy Policy or the handling of your personal information, contact:

Tinylittle
Website: https://tinylittle.in/
Email: hello@tinylittle.in

Please include sufficient information to help us identify your request. We will review and respond in accordance with applicable legal requirements.